Tiara Dealers Awarded 2016 Marine Industry CSI Dealer Award

FSF Staff June 8, 2017

Holland, Michigan – Tiara Yachts is proud to announce several authorized Tiara Yachts Dealers have been recognized by the National Marine Manufacturers Association (NMMA) through their expanded Marine Industry Customer Satisfaction (CSI) program.

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Tiara Yachts

This program identifies marine dealers that excel in customer satisfaction and who rate 90 percent or above in overall customer satisfaction in sales and service categories. Dealers are recognized based on individual brands they carry, but also on an aggregate score of all brands they carry who are measured in the current CSI program. Seven of the Sales Winners were awarded 2016 Top Tiara Dealer honors; all of the Service Winners were awarded 2016 Top Tiara Dealer honors.

Sales Winners:
· Apex Marine – Brand Winner
· Galati Yacht Sales – Brand Winner
· Ocean Blue Yacht Sales – Brand Winner
· Oyster Harbors Marine – Brand Winner
· SkipperBud’s – Brand Winner
· Walstrom Marine – Brand Winner
· Ed Huck Marine – Aggregate Brand Winner
· Hampton Watercraft and Marine – Aggregate Brand Winner

Service Winners:
· Apex Marine – Brand Winner
· Galati Yacht Sales – Brand Winner
· Hampton Watercraft and Marine – Aggregate Brand Winner
· SkipperBud’s – Brand Winner
· Walstrom Marine – Brand Winner
· Ocean Blue Yacht Sales – Brand Winner
· Oyster Harbors Marine – Brand Winner

“We believe in taking care of our customers first and that is a passion that extends to the Tiara buying experience as well. We’re proud to see many of our dealers named a Sales and Service winner in this new NMMA Award and applaud them for placing a high value on putting customers first,” Dave O’Connell, Vice President of Sales, Tiara Yachts.

The Marine Industry Customer Satisfaction Awards are presented to members who are rated highest in overall satisfaction. These ratings are based on all data collected from customer surveys and is used to help improve the quality of products, develop support programs, track trends, and monitor and advance customer satisfaction efforts. AVALA Marketing Group provides independent collection, tabulation, and reporting of the customer satisfaction data on behalf of the Marine Industry CSI Program and recreational boating industry.

Tiara Yachts was recently recognized by the NMMA for excellence in customer satisfaction, maintaining a score of 90% or higher in customer satisfaction over the past year.

Tiara Yachts, headquartered in Holland, Michigan, manufactures yachts with inboard power from 31 to 53 feet. Tiara’s lines include the Tiara Series, Flybridge, Convertible, Coupe and Q models. Tiara is a subsidiary of S2 Yachts, Inc., one of the oldest privately held boat manufacturers in the United States. S2 Yachts, Inc. also manufacturers the luxury brand of cruising and sport fishing boats under the PURSUIT brand name. Pursuit Boats are manufactured in Fort Pierce, Florida in lengths of 23 to 40 feet. They are available in Center Console, Dual Console, Offshore, Sport and Sport Coupe configurations. For more information, please visit tiarayachts.com and pursuitboats.com.

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